We’re Here to Help

If you have a question about our products, need help with an order, or are not sure what’s right for your family, feel free to reach out. We’re always happy to help.

Before You Head Out

Quick answers to the questions we’re most often asked, covering safety, fit, and everyday use for life with a baby and a dog.

Are Buddy & Joy products safe to use next to a baby?

Safety comes first. Always.

The Buddy & Joy Car Hammock is designed to sit alongside your baby seat without interfering with its installation. It does not sit underneath the baby seat and does not change how your baby seat is installed in the car.

By giving your dog their own dedicated space, the hammock helps reduce movement, jumping, and distractions while driving.

We always recommend following your baby seat manufacturer’s installation instructions and checking your setup carefully before every trip.

The hammock is made using non toxic materials and a baby safe design, with zippers and loose ends positioned away from the baby side so they are not accessible.

How does the Buddy & Joy barrier work between the baby and dog?

The Buddy & Joy hammock features a reinforced central barrier designed to create a clear separation between your dog and the baby seat (or passenger) next to them.

The barrier helps guide your dog into their own area, reducing movement, leaning, and attempts to cross the back seat. It is structured to hold its shape during everyday driving, including when dogs shift or place their paws against it.

The design intentionally allows airflow, access, and visibility from the front seat, so you can still see and check on both your baby and your dog while driving, without the back seat feeling closed off.

It is important to note that the barrier is not a rigid or fully enclosed divider. It is designed to strike a balance between separation, comfort, and access, making it more difficult for a dog to reach across while still allowing necessary space around a baby seat.

How does the Buddy & Joy door cover work, and will it affect my car window or tint?

The Buddy & Joy hammock features a fully integrated door cover designed to protect your car door while allowing easy, hands-free entry and exit for your dog.

The door cover slides securely into place as part of the hammock installation and sits inside the door frame, without interfering with the window mechanism. Your window can still open and close normally, and the cover does not rub, scratch, or damage the glass or window tint when used as intended.

If your car door shape or setup does not suit the door cover, it can be easily removed using the zipper, without affecting the rest of the hammock.

Buddy & Joy is the only Australian dog car hammock available with a fully integrated door cover designed for hands-free dog entry and exit. Unlike other hammocks that rely on separate flaps or zips that need to be opened and closed every time, the door cover stays in place. This allows you to keep holding your baby, manage bags, and make car trips easier and less stressful.

Does the Buddy & Joy Hammock work for larger dogs?

Yes.

Even though the hammock covers two thirds of the back seat, the usable space is generous and stable. The reinforced 10mm load bearing base prevents sagging into the footwell, so larger dogs feel supported and secure during the drive.

Most large breeds including Labradors, Golden Retrievers, Groodles and similar sized dogs fit comfortably.

For reference, Buddy himself is a large Groodle and bigger than most Golden Retrievers. The hammock was designed around him.

If your dog is extra large or particularly tall, check the internal width and depth measurements on the product page. And if it doesn’t work for your setup, you’re covered by our 30 day money back guarantee.

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